• Old Bakery Mews, 6 King St, Sudbury CO10 2EB

  • Monday – Friday: 09:00 – 17:30

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Privacy Policy

Birchall Steel Limited (t/a Birchall Steel Consultant Surveyors) is committed to protecting and processing your personal data in accordance with the General Data Protection Regulations and the Data Protection Act 2018 (the legislation).

For the purpose of the legislation and your personal data, Birchall Steel Limited is the Data Controller, Mr. Gordon Birchall is the person responsible for data protection and can be contacted at Old Bakery Mews, 6 King Street, Sudbury, Suffolk CO10 2EB.  Tel: 01787 883 888, e-mail: office@birchallsteel.co.uk

The General Data Protection Regulations (GDPR) are to safeguard your personally identifiable information or personal data.  This privacy notice will be regularly reviewed and updated.

Personal information is any information that tells us something about you such as name, address and email address.

Under Data Protection Legislation some information is classed as “special,” and is more sensitive but we will not collect any “special” information.  We also never take credit or debit card details.

When undertaking agency work we will collect your name, address, telephone number and email address from you and your representatives, and if involved with management, we will also hold your bank account details to enable us to make payment to you.

When we undertake professional services for you we will collect details relevant to the property, and also your name, address, telephone number and an email address.

When you visit our website the computer system may collect information about your computer, your IP address, operating system etc., but we do not do anything with this information and do not get involved with anything to do with this.  If you request more information about the properties our website does collect your name, telephone number and email address which are supplied by you via the website, however these details will not be processed by us.

The data we store is always stored within the European Union or outside of the European Union but with an organisation operating under the General Data Protection Regulations.

All information that you provide to us will be stored securely.  The computers that store the information are kept in a secure facility with restricted access.  Where Data is in paper format, it is stored in a secure environment and is disposed of securely when it is no longer needed.  We will take all reasonable steps to ensure that your Data is secure and treated in accordance with this privacy policy.

We would ask you to please be aware none of the transmission of information via the internet is ever completely secure but we will do our best to protect your Data, we cannot guarantee complete  security and any transmission is made at your own risk.  Once we have received your Data, we will use our best endeavours and comply with strict security procedures to try to prevent unauthorised access.

We will keep your personal information for what we consider to be a relevant time span.

We only ever collect data for the purposes for which it has been supplied and unless required to do so by law, we will not disclose or sell your details to third parties without your expressed consent.

Our privacy policy only applies to our site only, if you leave it via a link or otherwise, you will be subject to the privacy policy of that website provider.

You have a right of access to check your personal data to verify the lawful basis of processing.

You also have a right to require us to erase your data (the right to be forgotten).

The supervisory authority responsible for data protection is the Information Commissioners Office (ICO), by email using the form on the website www.ico.org.uk.

 

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